Professional profiles ODM International 2021: Dr. Silvio Siciliano, Cagliari 🇮🇹
Professional profiles ODM International 2021:
Dr. Silvio Siciliano, Cagliari 🇮🇹
N°. ODM International registration 332/1474 CONTATTI Indirizzo: Via Gramsci N° 48,
09060 Settimo San Pietro, Cagliari 🇮🇹 Telefono: +393336362083 E-mail: sicsilvio@hotmail.com http://www.scuoladiformazioneurop ea.org/ http://www.uise360.org/ https://www.facebook.com /Tutoraccademici/
Google Earth address
Great motivation in completing the assigned tasks within the established time frame and according to the pre-established requirements, he proves versatile in problem solving and inclined to teamwork. Looking for a new position to expand professional knowledge and skills.WORK AND PROFESSIONAL EXPERIENCES President of the Social Promotion Association, 11/2016 A to date
A.P.S. UISE 360 - Carloforte, South Sardinia
• Responsible for the creative planning of tourism events for
enhance the local community.
Reception services officer, 06/2018 to 09/2018
Federico's Caffè restaurant - Villa Madau - Pula, Cagliari
• Assistance in organizing events and booking
meeting rooms and additional services.
Reception services officer, 06/2013 A 10/2013
Arbatax Park Hotel & Resorts **** - Arbatax, Ogliastra
• Reception of customers and guests within the accommodation facility.
• Management of incoming calls and forwarding to staff
competence.
• Coordination of daily activities.
• Creation of databases and drafting of operational documents.
• Supervision of the hectic activities of the reception at the
structure of the hotel occupied by a significant flow of guests per night.
Operational Director (extra collaboration), 06/2012 A 10/2012 Menhir Farm - Villagrande Strisaili, Ogliastra
• Supervision and guidance of the facility owner.
• Analysis of departmental documents for distribution e
adequate storage.
• Professional management in the role of Operations Manager (as per
references).
• Guarantee of high standards of customer service, listening carefully to customer doubts and providing exhaustive answers to any questions.
• Implementation of marketing strategies, with a consequent increase in the customer base.
SKILLS AND COMPETENCES
• Honorary-titled member and Delegate of the Norman Academy Inc-Ruggero II University.
• Since 2012 - Sociologist National Association of Sociologists - Thesis. 1795 / SAR.
• In-depth seminars on Relational and Housing Sociology.
• Seminars on Revenue Management.
• Member of N.A.C.A. enrolled in the Register n. 226.
• Promotion and promotion strategies
marketing.
• 11 Years Background Profile
most prestigious Front offices
of the Hospitality Industry.
• Delegate Sardinia
Unidemontaigne.
EDUCATION AND TRAINING
Habilitation Course for Condominium Administrator, Professional Training for Condominium Administrator 72 + 28 hours-Soc. Housing, Relaz. and M.P.V., 06/2020
National Association Condominium Administration - Rome
• Continuing training for the Basic Professional Training Course (Pursuant to Law 220/2012-Law 9/2014 and Ministerial Decree 140/2014).
Doctor of Tourism Sciences, Economics of Tourism, Marketing, Accounting, International Finance, Law, Statistics, R.U., 03/2020 John Locke University - United States (USA)
• Continuing education (US degree awarded by the
Court of Rovigo on 03/07/2020 by Dr. Bertelli Natalia (sworn translator "Certified Translator" - CTU N ° 837 Court-appointed expert no. 837.
Degree in Tourism and Local Community Sciences, Economics, Sociology, History, Marketing, Public Relations, Statistics, Geography, Law., 01/2020
Unidemontaigne University - Milan
• Among the first in the distance class. Successfully passed all the exams of the Three-year Degree Course in Sociology and Social Research - L15 - International Academic Center.
• Graduation grade obtained is 110/110.
• Thesis entitled: "Word of mouth as an Innovative Form of
Tourist Promotion ".
• Award for academic achievement.
Four-year Diploma in Holistic Counselor, Holistic Sector of Active Social Wellness (1500 hours), 05/2020
International Academy of Natural Sciences - Cagliari Continuing training in Holistic Counselor in compliance with Law N ° 4 of 14 January 2013.
• Vice-president of the Aloe Solidale Mission association (ASI Accredited Training School).
Graduate in Management Tourism Sciences, Tourism Economics, Management, Quality, R.U. , Tourism legislation, Accounting, Languages, 12/2003
International School of Tourism Sciences - Rome
• THESIS DISCUSSED BY THE TITLE: PROSPECTS FOR FURTHER DEVELOPMENT
Unidemontaigne.
TOURIST IN THE PROV. OF CAGLIARI.
• S.I.S.T. ROME: Higher Education and Training Center
OMT with the patronage of the Ministry of Foreign Affairs.
Course of Project Management & P.A., Seminar in Project Management, 2008
Italian Institute of Project Management-LUISS Rome - Rome
• Continuing training in P.M. (Credits recognized, total 8 h. In
P.A.).
Intermediate English Level Certificate, English Language, 2004
British School-British Center Rome - Rome
• Continuous training of the English language at an international level,
School recognized by the Miur-Associata at Cambridge University for PET preparation.
Technical High School Diploma - Aspirant to Command, Sec. Long Course Captains
Nautical Technical Institute Cristoforo Colombo - Carloforte
PROFILO PROFESSIONALE Dott. Silvio Siciliano
Grande motivazione nel portare a termine i compiti assegnati entro i tempi stabiliti e secondo i requisiti prefissati, si dimostra versatile nel problem solving e incline al lavoro di squadra. In cerca di una nuova posizione dove ampliare conoscenze e competenze professionali.ESPERIENZE LAVORATIVE E PROFESSIONALI Presidente Associazione di Promozione Sociale, 11/2016 A ad oggi A.P.S. UISE 360 - Carloforte, Sud Sardegna • Responsabile della progettazione creativa di eventi turistici per valorizzare la Comunità Locale. Addetto ai servizi di accoglienza, 06/2018 A 09/2018 Federico's Caffè restaurant- Villa Madau - Pula, Cagliari • Assistenza nell'organizzazione di eventi e nella prenotazioni delle sale riunioni e dei servizi aggiuntivi. Addetto ai servizi di accoglienza, 06/2013 A 10/2013 Arbatax Park Hotel & Resorts**** - Arbatax, Ogliastra
Accoglienza di clienti e ospiti all'interno della struttura ricettiva.
Gestione delle chiamate in entrata e inoltro al personale di competenza.
Coordinamento delle attività giornaliere.
Creazione di database e redazione di documenti operativi.
Supervisione delle frenetiche attività della reception presso la struttura dell'Albergo occupata da un flusso notevole di ospiti per notte. Direttore operativo (collaborazione extra), 06/2012 A 10/2012 Agriturismo Menhir - Villagrande Strisaili, Ogliastra • Supervisione e guida del titolare della struttura. • Analisi di documenti dipartimentali per la distribuzione e l'archiviazione adeguata. • Gestione professionale nel ruolo di Direttore Operativo (come da referenze). • Garanzia di elevati standard di servizio alla clientela, ascoltando con attenzione i dubbi dei clienti e fornendo risposte esaustive a eventuali domande.
Implementazione di strategie di marketing, con conseguente incremento della base clienti.
CAPACITÀ E COMPETENZE
Socio Onorario-titolato e Delegato della Norman Academy Inc-Ruggero II University.
Dal 2012-Sociologo Associazione Nazionale Sociologi- Tesi. 1795/SAR.
Seminari di Approfondimento sulla Sociologia Relazionale e Abitativa.
Seminari sul Revenue Management.
Socio N.A.C.A. iscritto Albo n. 226.
Strategie di promozione e di marketing.
Profilo "background" di 11 Anni nei più prestigiosi Front office dell'Hospitality Industry.
Delegato Sa